We want you to be completely satisfied with your purchase however if you're not satisfied with your purchase you can return the package to us for exchange or refund.
Return requests can take up to one week to process. We thank you for your patience.
Returns are accepted within 30 days from the shipped date. In the unlikely event that a return is requested, all returns must include all original items undamaged, unworn, in re-saleable condition, all original packaging including original tags, in “like new” condition. Items returned in other than "like new" condition may be subject to additional restocking fees. Returned items are subject to inspection prior to issuing credit.
Customers are responsible for return shipping costs and we recommend that you use a service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. (elleybear will not be responsible)
If you received the wrong product from us, or it arrives defective or damaged in transit, please contact customer service as soon as possible.
We will make sure that the situation is resolved for you.